When it comes to requesting a service, it’s natural to want quick, cheap, and good quality. Unfortunately, the reality is that in most situations, you can only choose two of these options. This is because they’re all connected, and maximising one often requires sacrificing another.
Let’s explore this in more detail:
Quick
No one likes hanging around, so when you request a service, you tend to want it done straight away. Often there’s a deadline to meet, or once you’ve made the decision you simply don’t want to wait for a long time.
The problem is that if completing a service requires a set number of hours, you’re left with two options.
- Require the provider to cut corners or rush through the process. This can result in mistakes or results you’re not happy with. For example, let’s look at the situation of hiring a graphic designer to create a logo and you want it done quickly. Here they may not have the time to research your brand properly, or to create multiple drafts to ensure you get the best possible logo.
- Require the provider to bring in extra resources which will increase the cost.
Cheap
Price is often a major factor when requesting a service. You may have a limited budget and want to keep costs as low as possible. However, the cheapest option often means sacrificing speed or quality. It may mean the provider will not be able to allocate adequate time or resources to your project. Or you may sacrifice the knowledge and experience which can provide a better result.
For example, if you hire a web developer to build your website, the cheapest option may not provide ongoing support or may use pre-made templates rather than creating a custom design.
Good quality
Of course, when you request a service, you want it to be of good quality. You want to be satisfied with what you’ve paid for and feel that you’ve received value for your money. The problem is that good quality often requires time and expertise, which increases the cost.
A good example is if you hire a photographer to produce high-quality imagery. If the original photos need lots of post-production work, then you’re paying for time. But, a photographer whose photos need less editing, may be in greater demand, pushing up the price.
Two Out of Three Ain’t Bad
So, what should you do when you’re faced with the choice of quick, cheap, or good quality? The answer depends on your priorities and the situation at hand. Here are a few things to consider:
- Determine which factors are most important to you. On a tight budget? Cost may be your top priority. In a rush? A quick turnaround may be most important. Looking for a long-term solution? Then good quality may be your main concern.
- Be realistic about your expectations. Want a service that’s both quick and of good quality? Be prepared to pay more. Want something cheap? Be prepared to accept some compromises.
- Communicate your priorities with the provider. If you’re working with a service provider, be honest about what you’re looking for. They may be able to offer solutions that meet your needs or suggest alternatives that better suit your budget or timeline.
- Do your research. Before choosing a service provider, do your due diligence. Read reviews, ask for references, and compare prices. This will help you make an informed decision and avoid any unpleasant surprises.
So, when requesting a service, you can only have two out of quick, cheap, and good quality. While this may be frustrating, it’s important to understand the trade-offs involved. Then you can make an informed decision based on your priorities and the situation at hand.
By being realistic and communicative, you can increase the chances of getting a service that meets your needs and provides value for your money.
If you would like help working out which way your business should go, contact us. We’re always happy to chat and talk through your options.
